Could you be kinder to yourself? 518 min read The answer is probably yes. Before you think “I’m already too easy on myself” take a minute and hear me out. Read More
Thinking out of the box - and how to do it 779 min read So you've got a problem, and you would like it sorted. You can totally do this. Just ask yourself six questions: Read More
3 Part Team Check-In (every day) 316 min read Instead of just sorting out who does what, use team check-ins to build trust, develop self-leadership and change the world. All in a few minutes each day. Read More
Using the team communications grid 486 min read How do you make sure you are there for everyone on your team, consistently and fairly? Especially in a distributed, remote working, hybrid world. Read More
Growing trust in a remote-working world 760 min read The more obstacles (screen/headphones/software) between us, the harder it can be to build and maintain trust. Here's how to get trust back on the agenda. Read More
Four trust builders plus a checklist 677 min read Here are four simple ways to build trust - including how to give feedback that actually enhances a working relationship. Read More
Super Easy Non-Meditation Meditation 607 min read Can you get the benefits of meditating if you don't actually like meditating? Turns out you can. You just need to give your busy mind a little focus. Read More
How you can get fewer emails 530 min read When it comes to email less is definitely more. Here's how to make simple changes that don't just filter emails out - they can stop them at the source. Read More
Make your meetings magic (it is possible!) 994 min read Add a bit of sparkle to your meetings by applying these tips and magic tricks to get them to run to time, be more interesting and effective. Read More
Discovering The Body Confidence Cards 389 min read How we feel about ourselves and our bodies can be tricky to navigate. That's why I love The Body Confidence Cards by Denise Sanderson-Estcourt. Read More
How to improve your customer service delivery 1207 min read I was once told by a supervisor that “this job would be great if it weren’t for all the customers. We’d get so much more done without them.” Read More
7 ways to remember their name 429 min read It happens to us all. You realise mid-conversation you have forgotten their name. Here's how to remember names (and what to do if you forget). Read More
Use scaling questions to get real agreement 374 min read Here's a simple way to get to the heart of difficult to pin down issues. Need to make sure you've got someone's full agreement? Use this technique. Read More
Proactivity and the circle of influence 444 min read When it comes to managing anything tricky (conflict, feedback or Monday mornings) there is a simple approach that can help. Read More
Conflict handling styles - conflict - part 2 631 min read In the second part of this series on conflict management, you are going to identify your preferred way of dealing with tricky situations. Read More
Managing conflict at work - part 1 799 min read Do you ever find yourself in a conflict situation and wonder “how did I get here" (again)? Read More
Team engagement ideas to try out 1184 min read All teams are by their nature dynamic. Their level of engagement is bound to fluctuate. What can you do maintain or increase it? Read More
You can be more assertive at work 1275 min read Why is being more assertive at work important anyway? It all boils down to one thing - your rights at work. Read More
Solve problems, listen better - use a lasso 315 min read Get to the heart of problems fast and be a better listener instantly. You can do this right now. So fire up your lariat and let's get lassoing. Read More
Your right to be a good manager 1124 min read Like most new managers I found being good at managing was not as easy as it looked. At the start it was hard to find time to do the 'managing' at all. Read More
Learn to say no with confidence 1231 min read What makes saying 'no' difficult? Is it possible to learn to say 'no' confidently? I think it is. Here are three ways to make saying 'no' a lot easier. Read More
