Courageous conversations for managers

Make space for what really matters

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Who is this course for?

This communications workshop is for managers who need a values-led way to lead collaboratively when times are tough, and emotions are all over the place.

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Learning Outcomes

  • Know how to create a climate for collaborative and open conversations
  • Use simple techniques to de-escalate conflict and encourage involvement
  • Discover how to say what needs to be said, and keep your cool
  • Learn how to listen, when it's the last thing you may want to do
  • Find the courage to lead conversations that enable change


2.5 hours

What you get:

  • Small group size
  • Fresh, engaging courses, built on real-world learning
  • Pre and post surveys
  • Practical and engaging trainer-led delivery
  • Unique course notes, with updates and Q&A support, available on demand
  • Opt-in trainer follow-up after taking part
  • Access to PowerUp refresh sessions - only available to previous participants of this course
  • Optional private One to One training and review session (up to 60 minutes)


Live online group workshop (can be customised - see below)

Delivery requirements

Online training is delivered using digital tools along with video/audio for maximum interaction and learning. You will need a fast, reliable internet connection and either Google Chrome or Firefox to take part.

Customise this training

Did you know you can customise this training just for your team, organisation or a one to one private workshop? You get to pick the outcomes that support your priorities. Just get in touch and tell us what you are looking for.

Places available:

Wednesday 27/12/2023 at 10:00 (UK time)
Book now

Wednesday 24/04/2024 at 10:00 (UK time)
Book now

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