Say What Needs To Be Said

asserting your rights calmly and safely

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Who is this course for?

This assertiveness workshop is for everyone that would like to:

  • understand their assertive rights at work and beyond
  • spot and deal with aggressive or manipulative behaviour
  • tackle tricky situations calmly so that they remain OK afterwards
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Learning Outcomes

  • Understand your assertive rights and responsibilities
  • Say No (or Yes) clearly and mean it
  • Work better with senior stakeholders and those in authority
  • Handle aggressive and manipulative behaviour and avoid responding in kind
  • Handle tricky situations better including giving bad news or critical feedback

Duration

2.5 hours

What you get:

  • Small group training
  • Fresh, engaging courses, built on real-world learning
  • Pre and post surveys
  • Practical and engaging trainer-led delivery
  • Unique course notes, topic cards plus updates and support available on demand
  • Opt-in trainer follow-up after taking part
  • Access to Q&A Live sessions - only available to previous participants of this course
  • Optional, individual post-training review meeting

Format

Live online group training

(can be customised - see below)

Delivery requirements

Online training is delivered using digital tools along with video/audio for maximum interaction and learning. You will need a fast, reliable internet connection and either Google Chrome or Firefox to take part.

Customise this training

Did you know you can customise this training just for your team, organisation or a one to one private workshop? You get to pick the outcomes that support your priorities. Just get in touch and tell us what you are looking for.

Places available:



New dates coming soon!
Let us know if you would like a heads up when bookings open.

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