Be Heard, Be Understood, And Listen Better

making better connections

Who is this course for?

This communication workshop is for everyone that would like to:

get their message across clearly and effectively
confidently engage with colleagues and customers
get better results from their communication at work

Learning Outcomes

Explore how communication works and what disrupts it
Learn practical ways of listening more effectively
Apply communication techniques to resolve conflict and build trust
Discover ways to improve communication over a variety of channels including email, video and phone
Feel more confident when dealing with difficult people

Duration

2.5 hours

What you get:

Small group training
Fresh, engaging courses, built on real-world learning
Pre and post surveys
Practical and engaging trainer-led delivery
Unique course notes, topic cards plus updates and support available on demand
Opt-in trainer follow-up after taking part
Access to Q&A Live sessions - only available to previous participants of this course
Optional, individual post-training review meeting

Format

Live online group training

(can be customised - see below)

Delivery requirements

Online training is delivered using digital tools along with video/audio for maximum interaction and learning. You will need a fast, reliable internet connection and either Google Chrome or Firefox to take part.

Customise this training

Did you know you can customise this training just for your team, organisation or a one to one private workshop? You get to pick the outcomes that support your priorities. Just get in touch and tell us what you are looking for.

Places available:

New dates coming soon!
Let us know if you would like a heads up when bookings open.

theme: connect