Dealing with difficult people

Smart strategies for when they try to rain on your parade

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Who is this course for?

This training is designed for anyone who wants to:

  • reduce stress caused by other people and their actions
  • cope with challenging stake-holders in their their day to day work
  • increase their own leverage and wellbeing when working with others
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Learning Outcomes

  • Use learned optimism to gain a more useful frame of reference
  • Apply a fresh and engaging approach to conflict management
  • Prepare well for high stakes conversations
  • Manage your reactions and behaviour in a healthy way


2.5 hours

What you get:

  • Small group size
  • Fresh, engaging courses, built on real-world learning
  • Pre and post surveys
  • Practical and engaging trainer-led delivery
  • Unique course notes, with updates and Q&A support, available on demand
  • Opt-in trainer follow-up after taking part
  • Access to PowerUp refresh sessions - only available to previous participants of this course
  • Optional private One to One training and review session (up to 60 minutes)


Live online group workshop (can be customised - see below)

Delivery requirements

Online training is delivered using digital tools along with video/audio for maximum interaction and learning. You will need a fast, reliable internet connection and either Google Chrome or Firefox to take part.

Customise this training

Did you know you can customise this training just for your team, organisation or a one to one private workshop? You get to pick the outcomes that support your priorities. Just get in touch and tell us what you are looking for.

Places available:

Wednesday 10/01/2024 at 10:00 (UK time)
Book now

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