Dealing with difficult people

Smart strategies for when they try to rain on your parade

course icon - an open umbrella under a shower of arrows
Who is this course for?

This training is designed for anyone who wants to:

  • reduce stress caused by other people and their actions
  • cope with challenging stake-holders in their their day to day work
  • increase their own leverage and wellbeing when working with others
course icon - an open umbrella under a shower of arrows

Learning Outcomes

  • Use learned optimism to gain a more useful frame of reference
  • Apply a fresh and engaging approach to conflict management
  • Prepare well for high stakes conversations
  • Manage your reactions and behaviour in a healthy way


2.5 hours

What you get:

  • Small group training
  • Fresh, engaging courses, built on real-world learning
  • Pre and post assessment
  • Practical and engaging trainer-led delivery
  • Unique course notes, with updates and Q&A support, available on demand
  • Trainer follow-up after taking part
  • Access to PowerUp refresh sessions over 12 months - only available to previous participants of this course
  • Follow up individual 60 minute One to One training and coaching session


Live online group workshop

Delivery requirements

Online training is delivered using digital tools along with video/audio for maximum interaction and learning. You will need a fast, reliable internet connection, Google Chrome and a Zoom account to take part.

Customise this training

Did you know you can customise this training just for your team, organisation or one to one coaching? You get to pick the outcomes that support your priorities. Just say hello and tell us more.

Places available:

Thursday 04/11/2021 at 09:30 (UK time)
£59 inc VAT Book now

Friday 17/12/2021 at 09:30 (UK time)
£59 inc VAT Book now

© 2021 Learn Develop Change Ltd.