Dealing with difficult people
Smart strategies for when they try to rain on your parade
Who is this course for?
This training is designed for anyone who wants to:
- reduce stress caused by other people and their actions
- cope with challenging stake-holders in their their day to day work
- increase their own leverage and wellbeing when working with others
Learning Outcomes
- Use learned optimism to gain a more useful frame of reference
- Apply a fresh and engaging approach to conflict management
- Prepare well for high stakes conversations
- Manage your reactions and behaviour in a healthy way
Duration
2.5 hours
What you get:
- Small group size
- Fresh, engaging courses, built on real-world learning
- Pre and post surveys
- Practical and engaging trainer-led delivery
- Unique course notes, with updates and Q&A support, available on demand
- Opt-in trainer follow-up after taking part
- Access to PowerUp refresh sessions - only available to previous participants of this course
- Optional private One to One training and review session (up to 60 minutes)
Format
Live online group workshop (can be customised - see below)
Delivery requirements
Online training is delivered using digital tools along with video/audio for maximum interaction and learning. You will need a fast, reliable internet connection and either Google Chrome or Firefox to take part.
Customise this training
Did you know you can customise this training just for your team, organisation or a one to one private workshop? You get to pick the outcomes that support your priorities. Just get in touch and tell us what you are looking for.
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