Stand up, speak out and stay calm

Practical, positive assertiveness at work

Who is this course for?

This Assertiveness training is designed for anyone who:

Finds it hard to be authentic with others especially those in authority
Has difficulty handling aggressive or manipulative behaviour
Finds disagreement unsettling
Avoids tackling difficult situations in the workplace because they worry about how they will be perceived

Learning Outcomes

Understand your assertive rights and responsibilities so you can remain calm and professional when fulfilling your role and responsibilities
Say No (or Yes) clearly and mean it
Take an active part in meetings and group discussions.
Work better with senior stakeholders and those in authority
Handle aggressive and manipulative behaviour without responding in kind
Use body language to enhance your communication
Handle tricky situations better including giving bad news or critical feedback
Encourage assertive behaviour amongst colleagues and teams

Duration

2.5 hours

What you get:

Small group size
Fresh, engaging courses, built on real-world learning
Pre and post surveys
Practical and engaging trainer-led delivery
Unique course notes, with updates and Q&A support, available on demand
Opt-in trainer follow-up after taking part
Access to PowerUp refresh sessions - only available to previous participants of this course
Optional private One to One training and review session (up to 60 minutes)

Format

Live online group workshop (can be customised - see below)

Delivery requirements

Online training is delivered using digital tools along with video/audio for maximum interaction and learning. You will need a fast, reliable internet connection and either Google Chrome or Firefox to take part.

Customise this training

Did you know you can customise this training just for your team, organisation or a one to one private workshop? You get to pick the outcomes that support your priorities. Just get in touch and tell us what you are looking for.

Places available:

Tuesday 04/04/2023 at 14:00 (UK time)
Book now

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