Stand up, speak out and stay calm

Practical, positive assertiveness at work

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Who is this course for?

This Assertiveness training is designed for anyone who:

  • Finds it hard to be authentic with others especially those in authority
  • Has difficulty handling aggressive or manipulative behaviour
  • Finds disagreement unsettling
  • Avoids tackling difficult situations in the workplace because they worry about how they will be perceived
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Learning Outcomes

  • Understand your assertive rights and responsibilities so you can remain calm and professional when fulfilling your role and responsibilities
  • Say No (or Yes) clearly and mean it
  • Take an active part in meetings and group discussions.
  • Work better with senior stakeholders and those in authority
  • Handle aggressive and manipulative behaviour without responding in kind
  • Use body language to enhance your communication
  • Handle tricky situations better including giving bad news or critical feedback
  • Encourage assertive behaviour amongst colleagues and teams


2.5 hours

What you get:

  • Small group size
  • Fresh, engaging courses, built on real-world learning
  • Pre and post surveys
  • Practical and engaging trainer-led delivery
  • Unique course notes, with updates and Q&A support, available on demand
  • Opt-in trainer follow-up after taking part
  • Access to PowerUp refresh sessions - only available to previous participants of this course
  • Optional private One to One training and review session (up to 60 minutes)


Live online group workshop (can be customised - see below)

Delivery requirements

Online training is delivered using digital tools along with video/audio for maximum interaction and learning. You will need a fast, reliable internet connection and either Google Chrome or Firefox to take part.

Customise this training

Did you know you can customise this training just for your team, organisation or a one to one private workshop? You get to pick the outcomes that support your priorities. Just get in touch and tell us what you are looking for.

Places available:

Wednesday 06/12/2023 at 10:00 (UK time)
Book now

Wednesday 03/04/2024 at 10:00 (UK time)
Book now

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