Stand up, speak out and stay calm

Practical, positive assertiveness at work

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Who is this course for?

This Assertiveness training is designed for anyone who:

  • Finds it hard to be authentic with others especially those in authority
  • Has difficulty handling aggressive or manipulative behaviour
  • Finds disagreement unsettling
  • Avoids tackling difficult situations in the workplace because they worry about how they will be perceived
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Learning Outcomes

  • Understand your assertive rights and responsibilities so you can remain calm and professional when fulfilling your role and responsibilities
  • Say No (or Yes) clearly and mean it
  • Take an active part in meetings and group discussions.
  • Work better with senior stakeholders and those in authority
  • Handle aggressive and manipulative behaviour without responding in kind
  • Use body language to enhance your communication
  • Handle tricky situations better including giving bad news or critical feedback
  • Encourage assertive behaviour amongst colleagues and teams


2.5 hours

What you get:

  • Small group training
  • Fresh, engaging courses, built on real-world learning
  • Pre and post assessment
  • Practical and engaging trainer-led delivery
  • Unique course notes, with updates and Q&A support, available on demand
  • Trainer follow-up after taking part
  • Access to PowerUp refresh sessions over 12 months - only available to previous participants of this course
  • Follow up individual 60 minute One to One training and coaching session


Live online group workshop

Delivery requirements

Online training is delivered using digital tools along with video/audio for maximum interaction and learning. You will need a fast, reliable internet connection, Google Chrome and a Zoom account to take part.

Customise this training

Did you know you can customise this training just for your team, organisation or one to one coaching? You get to pick the outcomes that support your priorities. Just say hello and tell us more.

Places available:

Wednesday 05/01/2022 at 14:00 (UK time)
Book now

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