Stand up, speak out and stay calm
Practical, positive assertiveness at work
Who is this course for?
This Assertiveness training is designed for anyone who:
- Finds it hard to be authentic with others especially those in authority
- Has difficulty handling aggressive or manipulative behaviour
- Finds disagreement unsettling
- Avoids tackling difficult situations in the workplace because they worry about how they will be perceived
Learning Outcomes
- Understand your assertive rights and responsibilities so you can remain calm and professional when fulfilling your role and responsibilities
- Say No (or Yes) clearly and mean it
- Take an active part in meetings and group discussions.
- Work better with senior stakeholders and those in authority
- Handle aggressive and manipulative behaviour without responding in kind
- Use body language to enhance your communication
- Handle tricky situations better including giving bad news or critical feedback
- Encourage assertive behaviour amongst colleagues and teams
Duration
2.5 hours
What you get:
- Small group size
- Fresh, engaging courses, built on real-world learning
- Pre and post surveys
- Practical and engaging trainer-led delivery
- Unique course notes, with updates and Q&A support, available on demand
- Opt-in trainer follow-up after taking part
- Access to PowerUp refresh sessions - only available to previous participants of this course
- Optional private One to One training and review session (up to 60 minutes)
Format
Live online group workshop (can be customised - see below)
Delivery requirements
Online training is delivered using digital tools along with video/audio for maximum interaction and learning. You will need a fast, reliable internet connection and either Google Chrome or Firefox to take part.
Customise this training
Did you know you can customise this training just for your team, organisation or a one to one private workshop? You get to pick the outcomes that support your priorities. Just get in touch and tell us what you are looking for.
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